Privacy Policy
Benefit Meals is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the National Privacy Principles (NPPs) contained in The Information Privacy Act 2000 (Vic) (IPA). The Principles govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. Any personal information we collect about you is used to identify your orders, provide you with the best possible product and service based on your individual needs and to keep you informed of any additional services we may offer which may be relevant to you.
What is Personal Information and why do we collect it?
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses and mobile numbers. This Personal Information is obtained in many ways including correspondence, by telephone and by email, via our website www.benefitmeals.com.au
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in many circumstances including the following:
- Third parties where you consent to the use or disclosure.
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Benefit Meals will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal
Information
In order to protect your Personal Information, we may require identification from you before releasing the requested information. Maintaining the Quality of your Personal Information : It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
Benefit Meals
2/50 Star Crescent
Hallam Vic 3803
edmonk@bigpond.com
0411822525