Frequently Asked Questions
Product
You can dethaw the meals in your fridge and enjoy them fresh, as long as you consume within 7 days.
6-12 months.
Gluten: if gluten is the enemy for you and your bowels, or you have celiac disease or other gluten resistant conditions, rest assured, with the exception of the meatballs and wholemeal pasta dish, our meals are gluten free.
Vegan: If you’re a vegan, we have a few vegan options, and we’re always working on more!
Dairy: If cow juice isn’t your thing, don’t worry. All our meals are dairy free.
Labelling: We pride ourselves on using the FoodWorks program to ensure the highest level of food-label transparency. Everything inside the meal, is detailed on the outside of the meal.
We only want to provide you with the most premium ingredients, for the most premium taste. All Fitness Outcomes dishes use locally sourced, Australian grown ingredients, except for a few select tasty spices.
Each products individual ingredients and nutritionals are shown on the product pages.
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To get the most out of your dish, we recommend heating for approx. 2 minutes from defrosted – this will ensure the meat is tender and juicy Alternatively they’ll be just as delicious when cooked for 5-6 minutes at 1000 watts if stored frozen.
Delivery
There is a minimal flat rate delivery fee of just $15 for all orders to VIC. Buy in bulk and save!
Yes! Work / home is fine.
If you are not home, don’t worry. We’ll leave the meals at the door if it is safe to do so. Provide us with as much information as possible about your particular delivery needs so we can make sure it gets to you safely.
VIC Delivery.
The delivery time depends on a few variables which we don’t have much control over, such as how busy the delivery guy is that day, etc. We therefore can’t advise on the exact delivery time, but provide a time range.
Fitness Outcomes dishes will be delivered in a cardboard box with an ice gel pack designed to keep your meals frozen for up to 5 hours from delivery. You are welcome to leave your own esky or cooler bag out the front for our driver to place the delivery into.
Order
Browse our online menu, add the items that you like to your ‘shopping cart’. Simply proceed to the checkout when you’re done..
For now there is a minimum order of 12 meals but discounts apply to orders of 18 or 24 meals or more within the regular series (including our vegetarian and vegan meals!). Our Lite series meals are also available in addition to the regular series meals for an addition cost of just $8.00 each. We are working on introducing a subscription system to streamline things for you but it’s not ready to go just yet!
VIC: We have a 2 business day turnaround!
Order by Thursday midnight, receive your meals the following Monday.
Order by Monday midnight, receive your meals the following Wednesday.
Order by Wednesday midnight, receive your meals the following Friday.
So you ordered, waited and your meals never came. Firstly, we’d like to apologise, that would really suck.
We rely on couriers, who do their best to stay on schedule, but sometimes the unexpected happens and they’re delayed. We will always try and notify you if this happens. Call or email us if your order doesn’t arrive at your doorstep by the end of the day.